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Analysis/6 min read/August 2026

Why Is My Electricity Bill Still So High in 2026?

▶In this article
  • What actually happened to electricity prices this year?
  • Why does my bill feel higher, then?
  • Can my power be cut off if I can't pay?
  • What can you actually do this week?
  • What is TEKVA seeing?
  • Frequently asked questions

Regulated electricity prices fell in most regions on 1 July 2026. Bills still feel higher, because the federal Energy Bill Relief Fund rebates ended on 31 December 2025 and nothing has replaced them. Both things are true at once. If you're finding the bill hard to pay, the second fact is the one that matters.

This piece walks through what changed, what protections you have, and what you can do this week. Every number links to its primary source.

What actually happened to electricity prices this year?

On 1 July 2026 the Default Market Offer reset. The DMO is the price cap the Australian Energy Regulator sets each year. It applies to households on standing offers in New South Wales, south-east Queensland and South Australia. Under the final determination, published 26 May 2026, residential prices fell between 3.4% and 5.0% in NSW and by 7.2% in south-east Queensland. South Australia was the exception, with a rise of 1.4%. Victoria's default offer is set separately by its own regulator.

So the "power prices fell" headline is real. For most households on a standing offer, the underlying tariff, the rate you're charged per unit, is lower than it was in June. South Australia's rise applies to flat-rate offers; time-of-use offers there fell slightly.

Why does my bill feel higher, then?

Because the rebate ended. From July 2023 the federal Energy Bill Relief Fund put automatic credits on electricity bills, first for households on concessions or Family Tax Benefit, then for all households from July 2024. The final round was worth up to $150 across the second half of 2025, applied as two $75 quarterly instalments. The fund ended on 31 December 2025. No federal replacement has been announced, and the government's own page now points people to state and territory concession schemes instead.

When a rebate lapses, the amount you're actually billed jumps even where the underlying tariff falls. That is what the inflation data now shows. In the monthly Consumer Price Index for June 2026, released 29 July 2026, electricity costs were up 22.4% over the twelve months, while headline inflation ran at 3.8%. The Australian Bureau of Statistics says the rise is "largely due to the ending of Commonwealth and State Government electricity rebates". State rebates wound back over the same period too, which is why the ABS names both.

Neither headline lied. They measured different things. One tracked the tariff. The other tracked what lands in your account.

The tariff fell. The rebate ended. The bill went up.

Can my power be cut off if I can't pay?

There are real protections, and one of them got stronger this year. From 1 July 2026 the minimum disconnection amount rose from $300 to $500 under the Australian Energy Regulator's rules, which cover NSW, Queensland, South Australia, Tasmania and the ACT. In those states a retailer cannot disconnect your electricity or gas over a debt below $500, as long as you've agreed to repay what you owe. The regulator set the new floor to reflect the size of an average quarterly electricity bill. Victoria sets its own threshold, currently $300 and rising to $1,000 from October 2026, and WA and the NT have separate rules.

Beyond that floor, every retailer must have a hardship program, and if you ask to join it they must consider your request and work with you. Payment plans are meant to reflect what you can actually afford. While you're on a plan and keeping to it, disconnection for that debt is off the table. The full set of protections is on our energy rights page.

What can you actually do this week?

Four things worth doing, in order.

  • -Ask your retailer for its hardship program, by name. Every retailer must have one, and asking to join it starts obligations on their side. Say the words "hardship program".
  • -Check what state help you can claim. Every state and territory runs energy rebates and concessions, and eligibility is worth checking even if you don't hold a concession card. Start with our emergency money guide. NSW residents can work through the NSW energy bill help guide step by step.
  • -Compare your offer on Energy Made Easy. Energy Made Easy is the regulator's free comparison site for NSW, Queensland, SA, Tasmania and the ACT. Victorians can use Victorian Energy Compare. If you're on a standing offer, a market offer in your area may be cheaper.
  • -If the electricity bill is one of several you can't pay, talk to a financial counsellor. The National Debt Helpline on 1800 007 007 is free, confidential and independent, and connects you with a financial counsellor who can help you decide what to deal with first. More on how financial counselling works.

What is TEKVA seeing?

Energy debt almost never arrives alone. In our hardship support work, the electricity bill usually turns up attached to a rent problem, which is attached to an income problem. By the time someone mentions the bill, it is rarely the only thing overdue.

We're a small team, still learning this terrain. We don't know whether a national replacement for the rebate is coming; nothing has been announced either way. What we could do is read the determinations and the data carefully, and put the reconciliation in one place.

If your organisation works on energy hardship — a community organisation, a financial counselling service, a retailer hardship team — we'd genuinely like to compare notes. We welcome corrections too. You'll find us via the contact page.

The four facts in one place:

What changedDetailSource and date
Default Market Offer 2026–27Residential standing offers down 3.4% to 5.0% in NSW and down 7.2% in south-east Queensland; up 1.4% in SA. From 1 July 2026.AER final determination, 26 May 2026
Federal Energy Bill Relief FundEnded 31 December 2025. Final round was up to $150 per household in two $75 quarterly credits. No replacement announced.energy.gov.au, accessed 7 August 2026
Electricity in the CPIUp 22.4% over the 12 months to June 2026, against headline inflation of 3.8%.ABS monthly Consumer Price Index, June 2026, released 29 July 2026
Minimum disconnection amount (NSW, QLD, SA, TAS, ACT)Raised from $300 to $500 for electricity and gas from 1 July 2026. Victoria: $300 now, rising to $1,000 from October 2026.AER final decision, August 2025; ESC Victoria, September 2025

If you're behind on bills, start with the can't-pay-bills guide. It sequences what to deal with first.

Read the guide

Sources

  1. Australian Bureau of Statistics — Consumer Price Index, Australia, June 2026 (monthly), released 29 July 2026.
  2. Australian Energy Regulator — Final Default Market Offer 2026–27, 26 May 2026.
  3. Australian Energy Regulator — Increasing the minimum disconnection amount from 1 July 2026, final decision August 2025.
  4. Essential Services Commission (Victoria) — New energy rules help customers get the best price, stay connected and tackle the loyalty tax, September 2025.
  5. energy.gov.au — Energy Bill Relief Fund, Department of Climate Change, Energy, the Environment and Water, accessed 7 August 2026.
  6. Energy Made Easy, the Australian Energy Regulator's free price comparison service.

Frequently asked questions

Why is my electricity bill still high if prices went down?+

Regulated tariffs fell in most regions on 1 July 2026, but the federal Energy Bill Relief Fund credits ended on 31 December 2025. Without the automatic $75 quarterly credits, the amount you're billed rose even where the underlying price dropped. The ABS attributes the 22.4% annual rise in electricity costs largely to those rebates ending (monthly Consumer Price Index for June 2026, released 29 July 2026).

Did the federal energy rebate end?+

Yes. The Energy Bill Relief Fund ended on 31 December 2025, after a final round of up to $150 per household paid as two $75 quarterly credits (energy.gov.au). No federal replacement has been announced. State and territory rebates and concessions still run, and they're worth checking.

Can my electricity be disconnected if I owe money?+

There are hard limits. From 1 July 2026 a retailer cannot disconnect you over a debt below $500 where you've agreed to repay it, under the Australian Energy Regulator's rules covering NSW, Queensland, SA, Tasmania and the ACT. Victoria's threshold is set separately. Every retailer must also have a hardship program, and while you're on a payment plan and keeping to it, disconnection for that debt is off the table.

What is the $500 minimum disconnection amount?+

It's the debt threshold below which an energy retailer is generally not allowed to disconnect your electricity or gas, provided you've agreed to repay the amount. The Australian Energy Regulator raised it from $300 to $500 on 1 July 2026 in NSW, Queensland, South Australia, Tasmania and the ACT, to reflect the size of an average quarterly electricity bill. Victoria sets its own threshold, which rises from $300 to $1,000 in October 2026.

What help is available for energy bills in Australia?+

Three layers. Your retailer's hardship program, which every retailer must have. State and territory rebates and vouchers, covered in our emergency money guide. And free financial counselling through the National Debt Helpline on 1800 007 007. If you're in NSW, our energy bill help guide walks through the sequence.

About the author

TEKVA

TEKVA Limited is a registered Australian charity that backs working-age Australians under financial pressure, through hardship support, financial counselling, AI upskilling and emergency grants.

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This article is published under a Creative Commons Attribution 4.0 International License. You are free to share and adapt this work with attribution to TEKVA.

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