TEKVA helps Australian nonprofits and community services use AI safely, practically and responsibly. We train staff, set up governance, and design workflows for teams that handle sensitive personal, financial and hardship information.
We're a registered charity, and we use AI in our own hardship services every day. What we teach comes from operating it under real stakes.
A practical look at where your organisation stands. Where AI could help, where it must not go, and what to fix first. You get a short report your board can read.
Hands-on sessions for staff and volunteers in tools like ChatGPT, Copilot and Claude. Built around your real work, with clear rules for what never goes into a prompt.
Simple, repeatable steps that remove names and identifying details before information goes into an AI tool. We design the steps and train your team to run them.
A plain-English policy written so staff and volunteers can actually use it. What's allowed, what isn't, who signs off, and what to do when something goes wrong.
A living record of every AI tool in use across your organisation. What each one does, what data it touches, and who owns it.
Board-level oversight without the jargon. Risk ratings, review cycles and escalation paths sized for small teams.
Workflow design that keeps a person between AI output and anything that affects the people you support. Review steps you can document and show a board or funder.
Practical AI workflows for intake, case preparation, referral summaries and document handling. Designed with your team and tested on real tasks.
Where we can, this work is grant-funded or subsidised for community organisations. Larger engagements run through TEKVA Labs, whose profit is ringfenced for the charity.
We provide practical design, training and templates. We don't provide legal advice. For legal sign-off, use your own adviser.
AI drafts, structures and calculates. Your staff decide. In every workflow we design, nothing about eligibility, payments, referrals, safety or legal issues is decided by a machine.
AI runs through TEKVA's own hardship work daily: intake, triage, document handling and case preparation. A person reviews the output and makes every decision. We operate under real privacy and duty-of-care obligations, and what we teach comes from doing this under real stakes.
TEKVA delivers practical AI workshops funded by the NSW Government through Multicultural NSW. Small sessions, real tasks, tools people keep using afterwards.
We build and publish free tools that put this thinking into practice: a hardship letter writer, a job loss action plan, and a structured, source-linked tracker of AI-attributed job losses in Australia.
TEKVA Limited is an ACNC-registered charity with Public Benevolent Institution status and DGR-1 endorsement. Building AI capability in the community sector supports our mission, and AI upskilling is one of our four pillars.
Running a business rather than a nonprofit? TEKVA Labs works with commercial teams, and its profit is ringfenced for the charity.
Australian nonprofits, not-for-profits, charities and community services — especially teams that handle sensitive personal, financial or hardship information. You don't need technical staff. The workflows are built for teams that have none.
No. In every workflow we design, AI drafts, structures or calculates. A person reviews the output and makes the decision. Eligibility, payments, referrals, safety and anything with legal or financial consequences stay with your qualified staff.
Which tools are approved, what data must never enter a prompt, when a human review is required, who signs off, and what to do if something goes wrong. Written in plain English so staff and volunteers actually use it.
Yes. We deliver training and reviews online Australia-wide, and onsite by arrangement. TEKVA is based in Sydney.
Because we use it ourselves, under real constraints. TEKVA uses AI across its own hardship services, so we know what safe adoption looks like in a high-trust setting. Building that capability across the sector supports our mission.
Get in touch and tell us what your organisation does. We'll suggest a starting point — usually a readiness review or a first training session — and be honest if we're not the right fit.
Page updated 30 July 2026.
A short conversation first. We'll suggest a starting point, and be honest if we're not the right fit.