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Terms of Use

Last updated: February 2026

About TEKVA

TEKVA Limited is a registered charity (ABN 88 689 519 686) operating under Australian law. By using our website and services, you agree to these terms.

Eligibility

Our support programs are available to Australian residents who meet our eligibility criteria. Submitting an application does not guarantee approval. All decisions are made at our discretion based on available resources and individual circumstances.

Accurate information

You agree to provide truthful and accurate information in your application. Providing false or misleading information may result in rejection or recovery of any support provided.

Use of funds

Support provided by TEKVA is intended for specific purposes as agreed during your application. We reserve the right to pay vendors and service providers directly to ensure funds are used appropriately.

Pay-it-forward model

Our model invites recipients to contribute back once financially stable. This is entirely voluntary and based on your capacity. There is no legal obligation, interest, or debt created by receiving support.

Limitation of liability

TEKVA provides support in good faith but makes no guarantees about outcomes. We are not liable for any indirect, consequential, or incidental damages arising from use of our services.

Changes to terms

We may update these terms periodically. Continued use of our services after changes constitutes acceptance of the updated terms.

TEKVA

Fast support and free tools for Australians in financial difficulty.

TEKVA

Fast support and free tools for Australians in financial difficulty.

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Financial counselling at TEKVA is delivered by FCAN-registered Financial Counsellors. Financial capability support is provided by Financial Capability Workers — distinct from financial counselling, with no credit advice or creditor negotiation. We also provide crisis triage, practical support, and referral coordination. We do not provide AFSL-licensed financial product advice, legal advice, or insolvency advice. Where specialist support is needed, we connect people to qualified professionals.

ACNC RegisteredDGR-1 Endorsed↗ABN 88 689 519 686

© 2026 TEKVA. All rights reserved.

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L9, 151 Macquarie St, Sydney NSW 2000

Australian residents only