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Terms of Use

Last updated: February 2026

About TEKVA

TEKVA Limited is a registered charity (ABN 88 689 519 686) operating under Australian law. By using our website and services, you agree to these terms.

Eligibility

Our support programs are available to Australian residents who meet our eligibility criteria. Direct financial support is currently available in NSW only; our free tools, guides and referrals are available anywhere in Australia. Submitting an application does not guarantee approval. All decisions are made at our discretion based on available resources and individual circumstances.

Accurate information

You agree to provide truthful and accurate information in your application. Providing false or misleading information may result in support being paused or ended.

Use of funds

Support provided by TEKVA is intended for specific purposes as agreed during your application. We reserve the right to pay vendors and service providers directly to ensure funds are used appropriately.

No repayment

Support from TEKVA is not a loan. Receiving support creates no debt and no legal obligation to repay or contribute anything in return.

Limitation of liability

TEKVA provides support in good faith but makes no guarantees about outcomes. We are not liable for any indirect, consequential, or incidental damages arising from use of our services.

Changes to terms

We may update these terms periodically. Continued use of our services after changes constitutes acceptance of the updated terms.

Fast support and free tools for Australians in financial difficulty.

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Tax-deductible · DGR-1 endorsed

Fast support and free tools for Australians in financial difficulty.

Donate

Tax-deductible · DGR-1 endorsed

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Resources

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Financial counselling at TEKVA is delivered by an FCAN-registered Financial Counsellor. Financial capability support is provided by a Financial Capability Worker, whose scope is capability support only — no credit advice or creditor negotiation. Credit advice and creditor negotiation sit with our Financial Counsellor. We also provide crisis triage, practical support, and referral coordination. We do not provide AFSL-licensed financial product advice, legal advice, or insolvency advice. Where another service is the better fit, we'll help connect you with community services, tenancy help or specialist legal support.

ACNC RegisteredDGR-1 Endorsed↗ABN 88 689 519 686

© 2026 TEKVA. All rights reserved.

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L9, 151 Macquarie St, Sydney NSW 2000

Australian residents only