We help you work out what matters first and what to do about it. One-to-one support comes through a referral from a service you're already seeing, and our tools and guides are open to everyone.
We work alongside financial counsellors, community services and support workers. When one of them refers you, they tell us what's happening and what's most urgent, so you don't have to tell your story twice.
A real person looks at the whole picture: income, housing, debts, deadlines, documents, and what you've already tried.
That might be TEKVA. It might be a financial counsellor, Centrelink, tenancy help, a creditor hardship program, legal support, or another specialist service. Referral isn't rejection. It's the right door.
Where one practical cost stands between you and steady ground, TEKVA may pay it direct to the provider. This month's rent. A car repair. A licence. Only where it changes what happens next.
A step only counts if it worked. We check back to see what's changed and what needs to happen next.
We look at every situation individually — including gig workers, freelancers, and people between roles. If we're not the right fit, we'll point you to services that can help.