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Our impact

Real outcomes, real data

We believe in radical transparency. Here's what TEKVA has achieved, what it costs, and what we're learning about early-intervention infrastructure for the AI transition.

$1.7M

Direct support disbursed since August 2025

48hrs

Average decision time from first contact

100%

Relief payments direct to vendors — never cash to participants

0%

Interest charged on any loan, ever

Outcomes

What we measure

Crisis stabilisation

Emergency relief that helps prevent eviction, utility disconnection, and food insecurity — typically within 24–48 hours of contact.

Capability support

AI literacy training, earning readiness, and introductions to partner organisations. Practical upskilling that helps people rebuild confidence and capability.

Financial navigation

Full financial assessment, specialist referrals, and practical tools that help people see the complete picture and find the right path forward.

Community strength

Participants who recover are invited to contribute back — through mentoring, referrals, or supporting others in crisis. The model compounds with community trust.

Insights

What we're learning

Building early-intervention infrastructure is uncharted territory. Here's what the data is telling us. Learn more about how TEKVA works or read about our mission.

  • →In our experience, speed is one of the most important factors in preventing crisis escalation. A fast response can prevent outcomes that delayed responses often cannot reverse.
  • →AI-augmented intake significantly reduces assessment time without sacrificing quality, freeing case workers to focus on human connection.
  • →The four-pillar model lets people move between understand, stabilise, navigate, and rebuild as their situation evolves, rather than being locked into a single pathway.
  • →Dignity-first design isn't just philosophy. Our experience suggests that participants who feel respected engage more deeply and refer others.

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Your investment creates measurable outcomes for Australians in crisis.

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TEKVA

Fast support and free tools for Australians in financial difficulty.

TEKVA

Fast support and free tools for Australians in financial difficulty.

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Just lost your job? Start hereDisplacement Field ManualFree hardship letter generatorJob loss action planFinancial runway calculatorFree financial hardship guidesKnow your financial rightsService directory

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Company

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Financial counselling at TEKVA is delivered by FCAN-registered Financial Counsellors. Financial capability support is provided by Financial Capability Workers — distinct from financial counselling, with no credit advice or creditor negotiation. We also provide crisis triage, practical support, and referral coordination. We do not provide AFSL-licensed financial product advice, legal advice, or insolvency advice. Where specialist support is needed, we connect people to qualified professionals.

ACNC RegisteredDGR-1 Endorsed↗ABN 88 689 519 686

© 2026 TEKVA. All rights reserved.

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L9, 151 Macquarie St, Sydney NSW 2000

Australian residents only