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We've paused new applications

TEKVA is at capacity. We've paused new applications so we can properly support the people already with us. We'll update this page when that changes.

If TEKVA isn't available right now, we'll still point you somewhere useful. That promise holds while we're paused — the services below are free, and good.

If you need help today

National Debt Helpline

1800 007 007

Free, independent financial counsellors for any money problem. Mon–Fri.

Small Business Debt Helpline

1800 413 828

Free financial counsellors for small business owners and sole traders.

Ask Izzy

Search free local services: food, housing, money help, everything else.

Way Forward

Free help to sort out multiple debts over the long term.

If you or someone else is in immediate danger, call 000. For crisis support any time, Lifeline is 13 11 14.

Our free tools are open to everyone

The pause affects new applications only. Everything below works right now, free, no sign-up.

Hardship letter writer

Letters to send providers you can't pay right now

Job loss action plan

Step-by-step plan for the first weeks

Financial hardship guides

Your rights, services, and what to do first

Want to hear when we reopen?

Send us a short note and we'll let you know.

Get in touch

Fast support and free tools for Australians in financial difficulty.

Donate

Tax-deductible · DGR-1 endorsed

Fast support and free tools for Australians in financial difficulty.

Donate

Tax-deductible · DGR-1 endorsed

Get support

Start hereHow TEKVA worksWhat TEKVA helps withEligibility & rulesFAQ

Resources

Just lost your job? Start hereDisplacement Field ManualSmall business in crisisFree hardship letter generatorJob loss action planFinancial runway calculatorFree financial hardship guidesEnergy bill help (NSW)Know your financial rightsService directory

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Company

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Financial counselling at TEKVA is delivered by an FCAN-registered Financial Counsellor. Financial capability support is provided by a Financial Capability Worker, whose scope is capability support only — no credit advice or creditor negotiation. Credit advice and creditor negotiation sit with our Financial Counsellor. We also provide crisis triage, practical support, and referral coordination. We do not provide AFSL-licensed financial product advice, legal advice, or insolvency advice. Where another service is the better fit, we'll help connect you with community services, tenancy help or specialist legal support.

ACNC RegisteredDGR-1 Endorsed↗ABN 88 689 519 686

© 2026 TEKVA. All rights reserved.

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L9, 151 Macquarie St, Sydney NSW 2000

Australian residents only