TEKVA doesn't cover categories of expenses. We look at what's causing the pressure, what's most urgent, and what would actually change things. Sometimes that's a payment made direct to a provider. More often it's the right pathway: a hardship program, a financial counsellor, a document pack, a script for a hard phone call, or a specialist service.
Rent arrears, notices, unaffordable rent, risk of losing your home, mortgage stress.
Job loss, cut hours, Centrelink delays, pension gaps, business income drying up, unpaid invoices.
Bank debt, BNPL, payday loans, ATO debt, utility arrears, debt collectors, scams.
The phone, licence, transport, work gear, certificate, or car repair standing between you and work.
Medical and dental costs, disability paperwork, separation, caring responsibilities, family violence.
Unopened bills, missing documents, forms, phone queues, hardship letters, deadlines you can't face.
A rent bill, car repair, or course fee may be relevant if it's essential, time-sensitive, and likely to change what happens next. Many situations are better handled by a financial counsellor, tenancy service, legal centre, Centrelink pathway, or creditor hardship program — and we'll help you get there.