Small business help in Northern Territory
The NT has no dedicated Small Business Commissioner. The Territory Business Centre is the general advice point and NT Consumer Affairs handles fair-trading conciliation. For B2B and B2G disputes, ASBFEO (1300 650 460) is the right route. For tax debt and financial counselling, the Small Business Debt Helpline (1800 413 828) is the right call.
Who to contact in NT
- Territory Business Centre / NT Consumer Affairs (no dedicated SBC)
- Free
- NT Consumer Affairs conciliation is free
- Fair-trading conciliation via NT Consumer Affairs (1800 019 319); general business advice via Territory Business Centre
Important for crisis routing
When the state SBC isn't the right fit
Where to send your matter next.
Territory Business Centre
small business
NT Consumer Affairs
general
National services that do most of the work
For tax debt, financial counselling, mental health, and formal insolvency, national services are the right call regardless of state.
Small Business Debt Helpline
Free, confidential, specialist financial counselling for sole traders and small business owners — tax debt, BAS, supplier pressure, insolvency options.
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Australian Small Business and Family Enterprise Ombudsman
Federal statutory ombudsman for small business. Free assistance with disputes against other businesses or government, plus a Tax Concierge for ATO matters.
Free assistance. A $100 first-hour co-payment applies for the Small Business Dispute Help legal-advice service and for the Tax Concierge Service.
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Beyond Blue NewAccess for Small Business Owners
Free six-session mental health coaching for small business owners under stress. Coaches have small business backgrounds. No GP referral required.
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MATES in Construction
24/7 helpline and on-site suicide prevention for construction workers and small construction-business owners, with peer support on sites. A case example in the World Health Organization's 2021 suicide prevention guide.
Free
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Lifeline Australia
24/7 crisis support and suicide prevention. Phone, text, or chat. Free, confidential.
Free
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13YARN
24/7 national crisis support line for Aboriginal and Torres Strait Islander people, run by Aboriginal and Torres Strait Islander Lifeline crisis supporters.
Free
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