13YARN
24/7 national crisis support line for Aboriginal and Torres Strait Islander people, run by Aboriginal and Torres Strait Islander Lifeline crisis supporters.
About this service
13YARN is the first national crisis support line specifically for Aboriginal and Torres Strait Islander people. It is operated by Lifeline in partnership with Gayaa Dhuwi (Proud Spirit) Australia and staffed by Aboriginal and Torres Strait Islander crisis supporters. Available 24/7. Free, confidential, and culturally safe.
When to use
Any moment of distress. Concerned about someone close to you.
When not to use
Pure financial counselling — SBDH or NDH.
Who they help
Aboriginal and Torres Strait Islander people in distress and their families.
Who they don't help
Not a financial or business adviser. After the immediate crisis, route to SBDH or NewAccess.
Strengths
24/7. Culturally safe. Staffed by Aboriginal and Torres Strait Islander crisis supporters.
Limitations
Not a financial counselling service.
Source authority
www.13yarn.org.auOften used alongside
Lifeline Australia
24/7 crisis support and suicide prevention. Phone, text, or chat. Free, confidential.
Free
Suicide Call Back Service
24/7 free professional crisis counselling for anyone affected by suicide. Up to six scheduled call-backs with the same counsellor.
Free
We do not refer to commercial debt-relief operators.
Every service we point you to is free or low-cost, government-funded or not-for-profit, and independent of creditors. If a paid operator is offering to negotiate your ATO debt or run a Part IX agreement for a fee, talk to the Small Business Debt Helpline first — 1800 413 828, free.
TEKVA provides information, not financial counselling or legal advice. Phone numbers, URLs, and operating hours were checked on 26 May 2026.