Skip to content
How it worksGuidesToolsInsightsAbout
Get help nowDonate
Donate
TEKVAfor Business
  • Overview
  • Right now
  • Situations
  • Explainers
  • Decisions
  • Resources
  • By state
Start

Resource

Support Act Wellbeing Helpline

24/7 free, confidential phone counselling for anyone working in Australian music or the arts. Crisis Relief grants are for people who work in music.

Last checked6 Oct 2026

Phone

1800 959 50024/7

Website

supportact.org.au

Cost

Free

Coverage

National

About this service

Support Act runs the Wellbeing Helpline (1800 959 500), free phone counselling available 24/7 for anyone working in Australian music or the arts. Support Act also runs Crisis Relief grants for musicians, managers, crew and music workers facing financial hardship from illness, injury, mental health, older age or another current crisis that affects their ability to work in music.

When to use

You work in music, performing arts, or the creative industries and you need to talk. You want to know whether you might be eligible for a Crisis Relief Grant.

When not to use

Outside the creative industries — use Lifeline or NewAccess. For business or tax debt specifically, also call SBDH.

Who they help

Anyone working in Australian music, performing arts, or the broader creative industries, including the sole-trader operators behind a lot of small creative businesses.

Who they don't help

Outside the creative industries, route to Lifeline or NewAccess. Crisis Relief Grants have specific eligibility — apply directly via the website.

Strengths

24/7. Industry-specific counsellors. Crisis Relief grants for music workers.

Limitations

Industry-restricted. Not a financial counselling service.

Source authority

supportact.org.au

Often used alongside

Lifeline Australia

24/7 crisis support and suicide prevention. Phone, text, or chat. Free, confidential.

13 11 1424/7

Free

Details

Beyond Blue NewAccess for Small Business Owners

Free six-session mental health coaching for small business owners under stress. Coaches have small business backgrounds. No GP referral required.

03 9250 8305Sessions Mon–Fri 8am–8pm Melbourne time, except public holidays. In December 2025 the program reported waits of about three months for a first assessment; ask about the current wait. Everyone who enquires gets an intake call within 48 hours.

Free

Details

We do not refer to commercial debt-relief operators.

Every service we point you to is free or low-cost, government-funded or not-for-profit, and independent of creditors. If a paid operator is offering to negotiate your ATO debt or run a Part IX agreement for a fee, talk to the Small Business Debt Helpline first — 1800 413 828, free.

TEKVA provides information, not financial counselling or legal advice. Phone numbers, URLs, and operating hours were checked on 6 October 2026.

Prefer to talk to someone?

Mental health support is free, confidential, and one tap away.

Practical help for working-age Australians under financial pressure.

Donate

Tax-deductible · DGR-1 endorsed

Practical help for working-age Australians under financial pressure.

Donate

Tax-deductible · DGR-1 endorsed

Get support

Get help nowHow TEKVA worksWhat TEKVA helps withEligibility & rulesFAQ

Resources

Just lost your job? Start hereDisplacement Field ManualSmall business in crisisHardship lettersJob loss action planFinancial runway calculatorHardship guidesEnergy bill help (NSW)Know your financial rightsService directory

Get involved

Partner with usBecome a mentor

Company

About TEKVAImpactInsightsHow we use AIBuild with TEKVAAI for nonprofitsWhy nowAI Displacement MonitorContactPrivacyTermsLicensing

Financial counselling at TEKVA is delivered by an FCAN-registered Financial Counsellor. Financial capability support is provided by a Financial Capability Worker, whose scope is capability support only — no credit advice or creditor negotiation. Credit advice and creditor negotiation sit with our Financial Counsellor. We also provide practical support and referral coordination, and connect people with crisis services where they need them. We do not provide AFSL-licensed financial product advice, legal advice, or insolvency advice. Where another service is the better fit, we'll help connect you with community services, tenancy help or specialist legal support.

ACNC RegisteredDGR-1 Endorsed↗ABN 88 689 519 686

© 2026 TEKVA. All rights reserved.

·

L9, 151 Macquarie St, Sydney NSW 2000

·hello@tekva.org.au