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Support Act Wellbeing Helpline

24/7 free, confidential telephone counselling for anyone working in Australian music, performing arts, or the broader creative industries. Includes crisis relief grants.

Last checked:26 May 2026

Phone

1800 959 50024/7

Website

supportact.org.au

Cost

Free

Coverage

National

About this service

Support Act runs the Wellbeing Helpline for people working in Australian music, performing arts, and the broader creative industries — performers, technicians, road crew, venue staff, managers, agents, and the sole operators behind a lot of small creative businesses. The helpline is free, confidential, available 24/7, and staffed by professional counsellors. Support Act also administers Crisis Relief Grants for industry workers facing financial pressure due to ill health, mental ill health, family violence, or other hardship.

When to use

You work in music, performing arts, or the creative industries and you need to talk. You want to know whether you might be eligible for a Crisis Relief Grant.

When not to use

Outside the creative industries — use Lifeline or NewAccess. For business or tax debt specifically, also call SBDH.

Who they help

Anyone working in Australian music, performing arts, or the broader creative industries, including the sole-trader operators behind a lot of small creative businesses.

Who they don't help

Outside the creative industries, route to Lifeline or NewAccess. Crisis Relief Grants have specific eligibility — apply directly via the website.

Strengths

24/7. Industry-specific counsellors. Crisis Relief Grants available.

Limitations

Industry-restricted. Not a financial counselling service.

Source authority

supportact.org.au

Often used alongside

Lifeline Australia

24/7 crisis support and suicide prevention. Phone, text, or chat. Free, confidential.

13 11 1424/7

Free

Details

Beyond Blue NewAccess for Small Business Owners

Free six-session mental health coaching for small business owners under stress. Coaches have small business backgrounds. No GP referral required.

1300 945 3018am–8pm daily for intake; sessions scheduled with your coach

Free

Details

We do not refer to commercial debt-relief operators.

Every service we point you to is free or low-cost, government-funded or not-for-profit, and independent of creditors. If a paid operator is offering to negotiate your ATO debt or run a Part IX agreement for a fee, talk to the Small Business Debt Helpline first — 1800 413 828, free.

TEKVA provides information, not financial counselling or legal advice. Phone numbers, URLs, and operating hours were checked on 26 May 2026.

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Financial counselling at TEKVA is delivered by FCAN-registered Financial Counsellors. Financial capability support is provided by Financial Capability Workers — distinct from financial counselling, with no credit advice or creditor negotiation. We also provide crisis triage, practical support, and referral coordination. We do not provide AFSL-licensed financial product advice, legal advice, or insolvency advice. Where specialist support is needed, we connect people to qualified professionals.

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