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Good Shepherd — No Interest Loans (NILS)

Also known as: NILS, Good Shepherd NILS

No-interest loans up to $2,000 for essential goods and services, and up to $3,000 for bond on a new rental or costs after a natural disaster. NILs pays the supplier directly; it can't be used for cash, bills, rent or debts.

Last checked6 Oct 2026

Phone

13 64 57Varies by local provider; call 13 64 57

Website

goodshep.org.au/services/nils

Cost

No interest, no fees, no charges. Loan amount is what you repay.

Coverage

National

About this service

Good Shepherd's No Interest Loans (NILs) are no-interest, no-fee loans paid straight to the supplier: up to $2,000 for essentials like appliances, furniture, car repairs, a computer, or medical, dental or vet costs, and up to $3,000 for bond on a new rental property or costs after a natural disaster. NILs can't be used for cash, bills, rent or debts. You may be eligible if you have a Health Care Card or Pension Card, or earn under $70,000 before tax as a single (under $100,000 with a partner or dependants), or have experienced family or domestic violence in the last 10 years; and you've lived at your address for at least three months and can show you can afford the repayments. Call 13 64 57 (13 NILS) to find a local provider.

When to use

A specific essential item or housing-related cost is the difference between holding the household together and not. Avoiding payday lenders while you stabilise.

When not to use

You need to clear business debt. You need cash for general expenses. You are not on a low income.

Who they help

Sole traders and other low-income individuals who need a fridge, a car repair, dental work, or housing-related costs covered without going to a payday lender. Useful for stabilising the household while the business situation is being worked through.

Who they don't help

Cannot refinance business debt. Cannot pay tax debt. Not for cash for general expenses. There are income eligibility rules.

Strengths

Truly no-interest, no-fee. No credit checks. Repayments over up to 24 months. More than 130 local community organisations in over 500 locations.

Limitations

Not for business or ATO debt. StepUP and Household Relief discontinued for new applicants.

Source authority

goodshep.org.au/services/nils

Often used alongside

National Debt Helpline

Free, confidential personal financial counselling — for the personal side of a sole trader's debts, or anyone whose business has folded and is now dealing with creditors as an individual.

1800 007 007Mon–Fri 9:30am–4:30pm. Live chat 9am–8pm weekdays.

Free

Details

Small Business Debt Helpline

Free, confidential, specialist financial counselling for sole traders and small business owners — tax debt, BAS, supplier pressure, insolvency options.

1800 413 828Mon–Fri 9am–5:30pm Sydney time

Free

Details

We do not refer to commercial debt-relief operators.

Every service we point you to is free or low-cost, government-funded or not-for-profit, and independent of creditors. If a paid operator is offering to negotiate your ATO debt or run a Part IX agreement for a fee, talk to the Small Business Debt Helpline first — 1800 413 828, free.

TEKVA provides information, not financial counselling or legal advice. Phone numbers, URLs, and operating hours were checked on 6 October 2026.

Prefer to talk to someone?

Mental health support is free, confidential, and one tap away.

Practical help for working-age Australians under financial pressure.

Donate

Tax-deductible · DGR-1 endorsed

Practical help for working-age Australians under financial pressure.

Donate

Tax-deductible · DGR-1 endorsed

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Financial counselling at TEKVA is delivered by an FCAN-registered Financial Counsellor. Financial capability support is provided by a Financial Capability Worker, whose scope is capability support only — no credit advice or creditor negotiation. Credit advice and creditor negotiation sit with our Financial Counsellor. We also provide practical support and referral coordination, and connect people with crisis services where they need them. We do not provide AFSL-licensed financial product advice, legal advice, or insolvency advice. Where another service is the better fit, we'll help connect you with community services, tenancy help or specialist legal support.

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