If money left your account, ring the bank on the official number from its website or the back of your card, never a number from a message or a caller. Nothing you type here is sent anywhere, and nothing is kept unless you choose to keep your plan.
Only gave out a login, a code or ID details? .
“I've been scammed and I've made a payment I need stopped. Please stop any transactions and secure my accounts, and tell me what else I should do. Can I have a reference number?”
It happens to careful people every day. It isn't your fault.
The sooner it knows, the better the chance. Getting money back is never certain, even when you call straight away.
Helping someone else? .
IDCARE
Free identity and cyber support
ReportCyber
Cyber Security Hotline, any time
Lifeline
24/7 crisis support
1800RESPECT
24/7 family and sexual violence support
This is general information, not financial or legal advice. Rules vary by state and change over time. A registered financial counsellor can check your options properly. Free, independent, confidential. National Debt Helpline 1800 007 007.
The numbers, time limits and rights on this page are read from TEKVA's rules library, where each one carries its source and the date it was checked. Every source below was checked on 22 October 2026 or later.