Been scammed?Start here.

Three quick questions, then your steps in order: who to call first, what to say, and what to do today and this week. Takes about two minutes.

Anonymous. No account, no name or email.Nothing you type here is sent anywhere, and nothing is kept unless you choose to keep your plan.

Only gave out a login, a code or ID details? . Helping someone else? .

What you'll get

Who to call first: The bank, card company or service that handled the payment, on its official number.
What to say: The words for the call, and a letter to put it in writing.
Your next steps: What to do now, today and this week, one at a time.

General information only, not financial counselling, financial advice or legal advice.

Prefer to talk to someone?

IDCARE
Free identity and cyber support
1800 595 160
ReportCyber
Cyber Security Hotline, any time
1300 292 371
Lifeline
24/7 crisis support
13 11 14
1800RESPECT
24/7 family and sexual violence support
1800 737 732

This is general information, not financial or legal advice. Rules vary by state and change over time. A registered financial counsellor can check your options properly. Free, independent, confidential. National Debt Helpline 1800 007 007.

Where this comes from

The numbers, time limits and rights on this page are read from TEKVA's rules library, where each one carries its source and the date it was checked. Every source below was checked on 22 October 2026 or later.

The sources, one by one